TECHNICAL ASSISTANCE SUPPORT

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CUSTOMER SERVICE

T. +34 93 873 87 98

sat@macsa.com

REMOTE SUPPORT

 

Telephone helpline

 

The telephone helpline service provides you technical support in order to optimise your equipment operation, and it is an immediate contact to establish diagnosis and solve breakdowns that may occur. It is helful for solving incidences by telephone or coordinating an action plan in case you need a techniciant in the plant. This service brings efficiency, reliability and effectiveness at a little cost, it means having direct contact with expertise skilled personnel on different equipment technologies.

Phone: +34 938 738 798 email: sat@macsa.com

 

Remote management

We provide remote management for all equipment connected to the Internet, it is as an additional tool for diagnosis and solve breakdowns remotely, monitor permanently the equipment status, remote interaction and generation of reports and personalized alarms.