Remote assistance

ABOUT MACSA
Our company
Macsa ID provides our clients with solutions concerning their coding, identification and traceability needs.
Our Company
Mission
Macsa ID in the world
Technological Leadership
Sustainability
Our History
MARKETS AND APPLICATIONS
Marking, coding and traceability
With Macsa ID technologies you will be able to mark a great variety of materials and substrates, belonging to various markets, and code them meeting the requirements of product traceability
Markets list
Food
Logistics
Jewellery
Beverage
Electronics
Medical devices
Home care
Construction materials and consumer products
Industrial
Personal care
Security ID & tobacco
Defence and aerospace
Pharma
Automotive
Promotional goods
MATERIAL
A solution for every support
Macsa ID offers the technologies for marking and coding on the main materials and substrates used in the packaging and industrial market
Material list (hidden option)
Engineering Plastics
Film
PET
Aluminium
Wood
Steel
Glass
Organic
Paper-Cardboard
SOLUTIONS
Hardware
A wide range of coding and traceability equipment, industrial marking, pre-cutting and micro-perforation and textile marking that adapts to your needs.
HARDWARE
Coding and Traceability
Packaging laser
Ultra-High-Speed laser
High Resolution - HRP
Labelling
Industrial marking
Industrial Laser
Workstations
Textile Laser Finishing
Precut and microperforation lasers
Modular software for the control, management and optimization of the production line
Control, manage and optimize your production lines in any place and from anywhere with the different software modules of the Macsa ID Integra suite
SOFTWARE
Integra Connect
Integra Efficiency
Integra Warehouse
Integra Vision
Integra Track & Trace
Integra Optima
Integra Serialization
Integranet 4.0
Services
We offer support and technical assistance at all times, as well as consultancy and training whenever may be needed.
SERVICES
Technical support
Maintenance Programs
Technical Assistance Service
Consumables
Wide range of labels, inks, solvents and thermal transfer ribbons for all types of labeling and coding.
CONSUMABLES
Labels
Inks and solvents
Thermal transfer ribbons
SERVICES
Macsa ID offers technical assistance at all times
With the acquisition of Macsa ID equipment you also acquire our commitment to offer technical support when you need it. Contact with the customer is essential to know at all times the situation of your equipment.
TECHNICAL SUPPORT
Consulting
Trainning
Applications and Samples
Macsa ID offers remote technical assistance, or in person.
With the Macsa ID Technical Support Service, we offer you specialized technicians, familiar with your project, to solve it quickly and efficiently. The technical assistance can be remote or in person depending on the case and its complicity.
TECHNICAL ASSISTANCE SERVICE
Installation and start-up
Service Repair
Original Spare parts
Choose the right maintenance for your needs
The maintenance of your equipment is very important for its proper functioning, but above all, to predict and optimize unnecessary costs.
MAINTENANCE PROGRAMS
Preventive Maintenance (PMP)
Corrective Maintenance
Comprehensive Maintenance
Management, assistance and monitoring at any time and from any place.
Monitoring, predictive maintenance, remote assistance and production support without the need to travel. The connection between the different elements of the production chain allows an immediate connection from any place and at exactly the moment you need it.
4.0 SERVICES
Monitoring and predictive maintenance
Remote assistance
Reporting
CONTACT
NEWS
CUSTOMER ACCESS

4.0 Services

Remote management is provided for all equipment connected to the Internet, as an additional tool for diagnosis and remote troubleshooting.

English (Worldwide)