Assistance in your facilities, because your equipment is our priority.

With this service we offer assistance with one of the Macsa ID technicians to carry out any type of work which is needed.

Thanks to the experience and our network of technicians distributed throughout the national and international territory, we offer a local, fast and efficient service. After each job has been carried out, we put the focus on prevention, explaining the origin of the problem and providing the necessary information to the clients to avoid the issue happening again in the future. In this way, the line stoppage time is minimised, hereby maximising line productivity.

Macsa ID Workshop Service


For all equipment connected to the Internet, remote management is provided, as an additional tool for diagnosis and remote troubleshooting, with the ability to permanently monitor the status of equipment, provide remote interaction and generate customized reports and alarms.

Replacement Equipment


Avoid extended line stops without the need to purchase backup equipment.

Through this service, replacement equipment will be temporarily installed during the repair period of the replaced equipment. Once repaired, the equipment will be installed again in the client’s premises.

This service allows prolonged line stops to be avoided, without the need to purchase spare equipment, with the benefit of investment savings and production costs.

Check availability according to the type of equipment.