Remote assistance

About Macsa
Our company

Macsa ID provides our clients with solutions concerning their coding, identification and traceability needs.

Our mission is to lead the world in technological innovation while maintaining a commitment to sustainability. Discover more about our global presence, our technological leadership, and the rich history of Macsa ID.

Learn more about our journey and values
Market and Applications
Markets and applications

With Macsa ID technologies you will be able to mark a great variety of materials and substrates, belonging to various markets, and code them meeting the requirements of product traceability

Food

Logistics

Jewellery

Beverage

Electronics

Medical devices

Home care

Construction materials and consumer products

Industrial

Personal care

Security ID & tobacco

Defence and aerospace

Pharma

Automotive

Promotional goods
Materials
Materials

Macsa ID offers the technologies for marking and coding on the main materials and substrates used in the packaging and industrial market.

Engineering Plastics

PET

Wood

Metal

Organic

Steel

Aluminium

Paper-Cardboard

Glass

Film
Solutions
Hardware

A wide range of coding and traceability equipment, industrial marking, pre-cutting and micro-perforation and textile marking that adapts to your needs.

Coding and Traceability

Packaging laser

Ultra-High-Speed laser

High Resolution - HRP

Labelling

Film Treatments

Precut and microperforation lasers

Industrial marking

Industrial laser

Workstations

Textile Laser Finishing

Precut and microperforation lasers
Services
Macsa ID offers technical assistance at all times

With the acquisition of Macsa ID equipment you also acquire our commitment to offer technical support when you need it. Contact with the customer is essential to know at all times the situation of your equipment.

Consulting

Training

Application and samples

Macsa ID offers remote technical assistance, or in person

With the Macsa ID Technical Support Service, we offer you specialized technicians, familiar with your project, to solve it quickly and efficiently. The technical assistance can be remote or in person depending on the case and its complicity.

Installation and start-up

Service Repair

Original Spare parts

Choose the right maintenance for your needs

The maintenance of your equipment is very important for its proper functioning, but above all, to predict and optimize unnecessary costs.

Preventive Maintenance (PMP)

Corrective Maintenance

Comprehensive Maintenance

Management, assistance and monitoring at any time and from any place

The maintenance of your equipment is very important for its proper functioning, but above all, to predict and optimize unnecessary costs.

Monitoring and predictive maintenance

Remote assistance

Reporting
Contact
News

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Remote assistance

4.0 Services

Services

Technical support

Maintenance Programs

Technical Assistance

4.0 Services

Remote assistance

Remote management is provided for all equipment connected to the Internet, as an additional tool for diagnosis and remote troubleshooting.

Our company

Macsa ID provides our clients with solutions concerning their coding, identification and traceability needs.

Our mission is to lead the world in technological innovation while maintaining a commitment to sustainability. Discover more about our global presence, our technological leadership, and the rich history of Macsa ID.

Markets and applications

With Macsa ID technologies you will be able to mark a great variety of materials and substrates, belonging to various markets, and code them meeting the requirements of product traceability

Materials

Macsa ID offers the technologies for marking and coding on the main materials and substrates used in the packaging and industrial market.

Hardware

A wide range of coding and traceability equipment, industrial marking, pre-cutting and micro-perforation and textile marking that adapts to your needs.

Macsa ID offers technical assistance at all times

With the acquisition of Macsa ID equipment you also acquire our commitment to offer technical support when you need it. Contact with the customer is essential to know at all times the situation of your equipment.

Macsa ID offers remote technical assistance, or in person

With the Macsa ID Technical Support Service, we offer you specialized technicians, familiar with your project, to solve it quickly and efficiently. The technical assistance can be remote or in person depending on the case and its complicity.

Choose the right maintenance for your needs

The maintenance of your equipment is very important for its proper functioning, but above all, to predict and optimize unnecessary costs.

Management, assistance and monitoring at any time and from any place

The maintenance of your equipment is very important for its proper functioning, but above all, to predict and optimize unnecessary costs.

Services

Remote assistance

Do you want more information?

Contact us

Services