Technical assistance service

THE NEW SPARK: The GREEN, the SMART & the REVOLUTIONARY CO2 small character laser coder. Contact us!

ABOUT MACSA
Our company

Macsa ID provides our clients with solutions concerning their coding, identification and traceability needs.
Our Company

Mission

Macsa ID in the world

Technological Leadership

Sustainability

Our History
MARKETS AND APPLICATIONS
Marking, coding and traceability

With Macsa ID technologies you will be able to mark a great variety of materials and substrates, belonging to various markets, and code them meeting the requirements of product traceability
Markets list

Food

Logistics

Jewellery

Beverage

Electronics

Medical devices

Home care

Construction materials and consumer products

Industrial

Personal care

Security ID & tobacco

Defence and aerospace

Pharma

Automotive

Promotional goods
MATERIAL
A solution for every support

Macsa ID offers the technologies for marking and coding on the main materials and substrates used in the packaging and industrial market
Material list (hidden option)

Engineering Plastics

Film

PET

Aluminium laser marking

Wood

Steel

Glass

Organic

Paper-Cardboard
SOLUTIONS
Hardware

A wide range of coding and traceability equipment, industrial marking, pre-cutting and micro-perforation and textile marking that adapts to your needs.
HARDWARE

Coding and Traceability

Packaging laser

Ultra-High-Speed laser

High Resolution - HRP

Labelling

Industrial marking

Industrial Laser

Workstations

Textile Laser Finishing

Precut and microperforation lasers
Modular software for the control, management and optimization of the production line

Control, manage and optimize your production lines in any place and from anywhere with the different software modules of the Macsa ID Integra suite
SOFTWARE

Integra Connect

Integra Efficiency

Integra Warehouse

Integra Vision

Integra Track & Trace

Integra Optima

Integra Serialization

Integranet 4.0
Services

We offer support and technical assistance at all times, as well as consultancy and training whenever may be needed.
SERVICES

Technical support

Maintenance Programs

Technical Assistance Service
Consumables

Wide range of labels, inks, solvents and thermal transfer ribbons for all types of labeling and coding.
CONSUMABLES

Labels

Inks and solvents

Thermal transfer ribbons
SERVICES
Macsa ID offers technical assistance at all times

With the acquisition of Macsa ID equipment you also acquire our commitment to offer technical support when you need it. Contact with the customer is essential to know at all times the situation of your equipment.
TECHNICAL SUPPORT

Consulting

Training

Applications and samples
Macsa ID offers remote technical assistance, or in person.

With the Macsa ID Technical Support Service, we offer you specialized technicians, familiar with your project, to solve it quickly and efficiently. The technical assistance can be remote or in person depending on the case and its complicity.
TECHNICAL ASSISTANCE SERVICE

Installation and start-up

Service Repair

Original Spare parts
Choose the right maintenance for your needs

The maintenance of your equipment is very important for its proper functioning, but above all, to predict and optimize unnecessary costs.
MAINTENANCE PROGRAMS

Preventive Maintenance (PMP)

Corrective Maintenance

Comprehensive Maintenance
Management, assistance and monitoring at any time and from any place.

Monitoring, predictive maintenance, remote assistance and production support without the need to travel. The connection between the different elements of the production chain allows an immediate connection from any place and at exactly the moment you need it.
4.0 SERVICES

Monitoring and predictive maintenance

Remote assistance

Reporting
CONTACT
NEWS
CUSTOMER ACCESS